Frequently Asked Questions
You may cancel your charter for a full refund up 72 hours before your departure. If cancellation occurs between 72 hours and 24 hours, you are responsible for 50% of the charter cost. The full price of the charter will be charged if a cancellation occurs within 24 hours of the departure. All sales booked within 72 hours of departure are non-transferable and non-refundable. Customers receive a full refund if a cancellation occurs due to weather or other unforeseen circumstances.
Please plan to arrive at Newport Harbor Tours 30-45 minutes before your departure to allow for traffic, parking, and proper boarding.
Each cruise comes with a knowledgeable captain and an optional deckhand/server, a Bluetooth-enabled stereo system, a cooler with ice and bottled water, sunscreen, and blankets.
Yes! We are BYOB so please bring whatever food or beverages you’d like! Please note: underage consumption of alcohol is illegal and the Captain will monitor and ID card individuals as necessary.
Smoking of cigars/cigarettes is prohibited unless the Captain approves.
Drug use (of any kind, including marijuana) and possession is strictly prohibited onboard and will result in immediate forfeiture of the charter with no refunds. While onboard the vessel, the Captain is held responsible on a Federal level for all illegal drugs and activities. No exceptions.
We provide all that we can to make your trip as smooth, enjoyable, and memorable as possible. However, we recommend packing few things to make your experience even better:
- Warm clothes such as a sweater or jacket in case it gets a bit chilly
- Snacks and beverages if you are not purchasing them on board
The US Coast Guard sets the boat capacity; therefore, we will not be able to depart with more than 12 passengers. The 12 passengers must include children, toddlers, and infants of any age.
The vessel is located at 600 E Edgewater Place, Newport Beach, CA, 92661. On the dock directly behind the Ferris Wheel. Insert google map satellite view here
Weather needs to be safe for all cruises, and we also want you to have the best experience with us. You will receive a full refund if there is a weather-related cancelation. It is the Captain’s call on the day of the charter.
We have a small head (or toilet) on board, but we recommend using the restroom before your cruise. There is a restroom conveniently located in southern corner of the Fun Zone. A member of the crew team will meet you at the dock upon your arrival to show you around.
Yes! We have one life preserver per guest, including preservers for children of all ages – even infants! Also there is a throwable life ring buoy that the captain will point out while instructing the safety briefing.